Welcome to our Frequently Asked Questions page, designed to provide clear and helpful answers to common inquiries about our tours and services. Here you will find information on everything from booking details and tour itineraries to safety measures and payment options. Our goal is to make your experience smooth and enjoyable from start to finish.
What is JumpLanes?
JumpLanes is an indoor trampoline park offering fun, fitness-focused activities for families, birthday parties, and groups, with multiple connected trampoline lanes and games like dodgeball.
Do I need to book in advance?
Advance booking is strongly recommended, especially at busy times and weekends, to guarantee your preferred time slot and avoid waiting on arrival.
What are your opening hours?
We operate set opening hours with jump sessions typically starting on the hour, and we can sometimes open outside standard hours for groups, school tours, and parties; please check your local centre’s page for the latest times.
Do you have age or height limits?
We cater mainly for children and young people, but age and height restrictions, as well as rules for supervising adults, can vary by centre, so please review the specific rules of your chosen location before arriving.
Do you host birthday parties?
Yes, we offer birthday party packages that combine trampoline time with dedicated party areas, with a range of options available depending on the centre.
Can schools and groups book sessions?
School tours and group bookings are welcome, and dedicated group rates or special sessions outside normal opening hours may be available on request.
What should I wear when visiting?
Comfortable sports clothing is recommended, and visitors should follow any centre-specific guidance on grip socks or footwear to ensure safety on the trampolines.
Is JumpLanes safe?
Each centre has safety rules and trained staff to supervise activities, and we ask all visitors to follow our rules and staff instructions to help reduce the risk of injury while using the trampolines.
Is JumpLanes suitable for adults too?
While we are very popular with children, adults can also take part in sessions where permitted, making it a fun activity for families or mixed-age groups, subject to each centre’s rules.
How can I contact you?
You can get in touch using the contact details on our main website or by using the contact or booking forms on your chosen centre’s page to send us a query or request a callback.
If you have questions that are not covered in this section or need more personalized assistance, please don’t hesitate to get in touch with us directly.
